Virgin Voyages cruise got rerouted, shocking couple
Having a trip to sit up for is one in all life’s biggest pleasures — particularly if it is one which entails palm timber, sand and a few heat climate.
Unfortunately for one couple, they discovered on the final minute that their Virgin Voyages cruise was being rerouted from heat Bermuda to chilly Canada, of all locations.
In a viral Instagram video With over 100,000 views, India Jade McCue and her accomplice, Ian McCue, defined how they obtained an electronic mail only a few days earlier than their cruise was set to sail.
“Monday morning we board a cruise ship,” India Jade began off the video, saying whereas the duo sat of their automotive. The couple defined how they are going with Ian’s household, who left for New York “already so we sent our suitcases with them.”
“We just got an email from Virgin Voyages saying… ‘Due to forecasted weather, it’s become necessary to adjust our itinerary to keep things smooth, safe and comfortable. Instead of Bermuda, we’ll be heading to northern Canada and St. John, New Brunswick… we know this isn’t what you originally planned and we really appreciate your flexibility…” the cruise line continued.
The couple jokingly screamed as they additional learn the e-mail that was attempting onerous to make chilly Canada sound engaging however who desires to pack their parkas once they simply wished some much-needed enjoyable within the solar?
The Post has reached out to the couple for remark.
“We were in shock. It was so close to April Fools’ Day that. at first. We thought it was a joke because of how casual and playful the email was written,” the duo defined to Newsweek. “Then we called customer service at Virgin and started to realize it wasn’t a joke, and they were not willing to do a cash refund of the trip so we figured we would still go because half of our party was already in New York and we’d lose out on flights, hotels, and parking passes we had already booked for the cruise.”
Commenters on the video have been simply as shocked, many asking if the e-mail was actual. While others validate the couple’s emotions, writing, “As a Canadian, this is a VALID crash out.”
“I’m from Canada and it’s still pretty cold here. Virgin should be paying YOU!!!” chimed in another person.
This video gained a lot traction that, a couple of days later, Virgin Voyages issued an apology to its many dissatisfied passengers on its since-expired Instagram Stories. “Welp, that ‘Bermuda → Canada’ email really wasn’t it. We’ve seen your messages, and we get it. That one’s on us.”
“…This wasn’t the trip you were planning for—and we should have spoken to that reality,” the put up continued. “We understand why you’re disappointed.”
The duo did, actually, go on their cruise and documented their journey on social media. While it wasn’t the tropical trip that they had envisioned, they appeared to be making it work.
